Privacy policy

This Privacy Policy describes how Appz Dev Solutions ("we," "us," or "our") collects, uses, and protects your personal information when you use the Appz platform and services.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing address and payment method details (processed securely through Razorpay)
• Usage Data: Information about how you use our platform, including deployment history and site analytics
• Technical Data: IP address, browser type, device information, and cookies
• Form Submissions: Data submitted through forms on your hosted sites (stored securely)

2. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process payments and manage subscriptions
• Send service-related communications
• Improve our platform and services
• Comply with legal obligations
• Prevent fraud and ensure security

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure payment processing through Razorpay
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your account, we retain data for 30 days before permanent deletion, unless required by law to retain it longer.

5. Third-Party Services

We use third-party services that may collect information:

• Razorpay: Payment processing - see their privacy policy at https://razorpay.com/privacy/
• Analytics Services: To understand platform usage and improve our services
• CDN Providers: To deliver content efficiently

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal obligations)
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data for certain purposes
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at support@appz.dev.

7. Cookies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized experiences
• Ensure security and prevent fraud

You can control cookies through your browser settings, but this may affect platform functionality.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Payment Processing

Payments are processed securely through Razorpay, our payment gateway partner. When you make a payment:

• Payment information is encrypted and processed by Razorpay
• We do not store your full payment card details
• Razorpay's privacy policy applies to payment data: https://razorpay.com/privacy/
• We only receive confirmation of payment and billing information

10. International Data Transfers

Your data may be processed and stored in servers located outside India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or through our platform. The "Last updated" date at the top indicates when changes were made.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Appz Dev Solutions
Email: support@appz.dev
Address: 5th Floor, 4182, APPZ DEV SOLUTIONS, 2nd B Main Road, Near Pace Ceramics, Giri Nagar, Bengaluru, Bengaluru Urban, Karnataka, 560085, India

13. Complaints

If you have concerns about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in your jurisdiction.